Our Policies

Cancellations


  • The guest can cancel free of charge until 3 days before arrival. The guest will be charged the total reservation price if they cancel within 3 days before arrival.


Arrivals/Departures


  • ID (passport, Drivers' Licence or other photo ID) required at check in
  • Check In – 3:00 pm to 10:00 pm (by appointment only)
  • Check Out - on or before 11:00 am
  • Baggage can be left at our office at no cost


General Policies


  • Young children cannot be accommodated at Keirstead Manor Bed and Breakfast
  • Our Bed and Breakfast is smoke free - if your bedroom/suite smells like smoke - your credit card will be charged $500 for extra deep cleaning
  • Replacement cost for towels and linens stained with oils, creams, make up, wine, etc. will be added to your bill


**No open flames (no candles please)**


  • Day time visitors - between 10 am-6 pm - (no parties or receptions allowed without hosts’ prior approval). No unregistered overnight visitors please
  • We are not wheelchair accessible. Access to all rooms by stairs
  • Hot breakfast at Keirstead Manor is served between 8:00 am to 9:30 am  Please specify on arrival what is your preference and advise us of any food allergies
  • Please make as little noise as possible between 10 pm and 8 am to avoid disturbing the sleep of other guests/residents
  • Your credit card will be charged $25 per each not returned key


Parking


  • Limited Parking - 1 parking space is free of charge (on the property if available or on street parking) for overnight guests only. We do not provide the parking for your visitors
  • Must be requested at the time of reservation. Sorry, we cannot guarantee in advance if you will be parked on the property or "on street" nearby
  • Public parking available for additional cars